Do not use smartphone. 

Advisable to use ethernet cable to connect laptop / tower computer directly to router for smooth connection. 

If you rely on WIFI connection, ensure no-one else / devices are connected to the router, please kindly ask them to disconnect themselves from the router for temporary measures. 

Remove any unwanted applications that are running in the background of your device. 

Minimise background setting that gives the device camera / webcam a clearer focus on the person than distorted backgrounds. i.e: avoid bookshelves, picture frames in background. 

High Speed Internet Access: 

• Dedicated High Speed internet access with significant bandwidth allocation is important to provide high quality video conferencing. 
• Each BSL Interpreter’s workstation needs to have a consistent speed of 5MB upload and 25MB download. 
• Network /Ethernet Cable – We recommend high quality CAT5e / CAT6 / CAT7 
• No one should use the internet at the same time as you’re using it for your Zoom class.

Workstation PC Requirements: 

Please check that your computer conforms to the following minimum requirements: 

• Minimum of 2.4Ghz Dual Core processor 
• 4 GB RAM of memory 
• 1 GB space hard drive 
• A dedicated video graphic card (recommends NVIDIA GeForce) 
• Screen monitor needs to be at least 15 inches 
• Operating System can be either Windows 10 or above or Apple Mac iOS 
• Web browser:  Google Chrome (advisable)